You do not represent me

first_imgDear Editor:Dear Senator Booker, As an American and resident of New Jersey, I am ashamed to say you represent me in the Senate. Why? I am appalled at the outright inappropriate and violent nature of your attack on Homeland Security Secretary Kirstjen Nielson this past week.You went off the track of the intended purpose of the committee by taking the time to expound on your hatred of President Trump in such a virulent and loud manner directly pointed and aimed at Sec. Nielson. How unfair!Your violent outburst was clearly seen as an attempt to discredit President Trump, but had absolutely no reason, purpose, or cause to take your hatred of the president out on Sec. Nielson.Mr. Booker, with this kind of disrespect and violent behavior, I do not feel you represent me – you are a sorry excuse for a “Senator” – you were way out of line and should offer an apology to Sec. Nielson. Disgusted with your TacticsJohn Amatolast_img read more

Live updates: Warriors vs. Timberwolves, Friday night

first_imgScroll down to get insights and news updates from the Warriors’ game in Minnesota Friday as they take on Karl-Anthony Towns and the Timberwolves.GAME ESSENTIALS: Warriors (2-6) vs. Timberwolves (4-3) at Target Center, Friday at 5 p.m. (PT). TV: NBCS.ODDS: Timberwolves -11.5.2019 SERIES: First meeting. LAST REGULAR-SEASON MEETING: Timberwolves won 131-130 in overtime in Minnesota on March 29, 2019. WARRIORS UPDATE: After a blowout loss Wednesday in Houston, the …last_img

World-class banking for 2010

first_imgA section of the massive Absa Bank callcentre in Auckland Park, Johannesburg.(Image: Chris Kirchhoff, For more freephotos, visit the image library.)Wilma den HartighThe 2010 Fifa World Cup will not only boost South Africa’s tourism industry, it will also be an opportunity for the country to show off its sophisticated banking system to the world.According to Nikki Tyrer, Accenture South Africa’s heads of customer relations management, the financial services sector should make the most of this opportunity by offering efficient service to visitors at all times.According to Accenture research, South African banks will be under severe pressure during the World Cup. With more than 3-million visitors expected in South Africa, foreign exchange and ATM facilities will experience much higher volumes of tourist traffic.Coping with this demand will require meticulous planning. Banks should, for example, set up additional exchange counters in branches and ensure ATMs are always online and stocked more often.Tyrer said that while the services locals and international tourists needed may be fairly similar, the visitors could require more help in areas such as language. More than this, plans must be made for situations such as an ATM machine swallowing a foreign tourist’s bank card late in the evening when the traveller is due to fly home the following morning.South African banks could learn from the Bank of China, she said, which set up a multilingual call centre for international tourists as part of its drive to improve customer service during the 2008 Beijing Olympics.All their branches and key staff were given training in business acumen, service etiquette, foreign languages and servicing customers with disabilities. Tyrer said tourists travelling to South Africa are unlikely to prefer a specific bank and all branches will be a key point of contact for many clients. Banks should consider additional signage in foreign languages and employ more floor staff to help with queries.Prof Hennie van Coller, head of the Afrikaans Department at the University of the Free State, says the skills needed for a multilingual call centre can be readily found . “South Africa definitely has all the language expertise needed to set up a facility like this,” Van Coller said.The university’s foreign language departments have already discussed setting up such a facility. He explained that it will also be useful in other sectors such as health, safety and general communication queries.Volunteers from across the county could participate and need not be stationed in one place, Van Coller said. Postgraduate foreign language students could also get involved in the project, which could be structured as part of the courses.Accenture also recommended that banks extend operating hours, step up security and even expand product offerings. For the Beijing Olympics, the Bank of China created targeted products for tourists such as “Olympic Temporary Accounts” and safe box facilities.Other financial services institutions could also step in, which insurance companies, for example, offering short-term insurance against theft, or medical cover.Doret Els, an economist with financial and investment firm Efficient Group, said the financial sector has already started taking steps in the right direction. “The latest development that allows people to pay for fuel with credit cards is very useful to South Africans and foreigners,” Els said.She added that international visitors are used to sophisticated financial systems, which is why electronic banking systems are so important. Most tourists would prefer to make transactions electronically, instead of carrying large amounts of cash on them.Accenture’s research had similar findings. Small businesses and vendors may require point-of-sale (POS) facilities for foreign tourists. Tyrer said financial institutions could supply POS facilities at a reduced rate for smaller businesses.“If we have good financial structures it will attract more investment into the country in the future,” Els said. “This is a great opportunity that South Africa has to leverage.”According to Accenture, the 2006 Fifa World Cup in Germany resulted in an annual GDP increase of 0.7%. Revenues from tourism and travel exceeded US$400-million (R4-billion), with a further $2.62-billion (R512-billion) attributed to retail sales during the four-week tournament.South Africa stands to draw similar benefits for growth and investment, with its GDP expected to grow by about $2.1-billion (R21.3-billion) – a figure many economists consider to be an underestimate. Tyrer encouraged all sectors of the economy to prepare to create a positive experience for tourists, encouraging them to return.Do you have queries or comments about this article? Email Mary Alexander at [email protected] articles2010 to give SA a $2.5bn boost Top marks for SA auditing SA banking net spreadsSA banks overtake global giants Standard Bank on the money Useful linksAccenture South AfricaUniversity of the Free StateEfficient GroupSouth Africa 2010last_img read more

Brand South Africa flying the flag at the World Economic Forum’s New Champions meeting

first_imgJohannesburg, Wednesday 11 September 2013 – Brand South Africa will fly the South African flag at the World Economic Forum’s Summer Davos or Annual Meeting of the Champions in Dalian,Peoples Republic of China from 11-13 September 2013.The high powered South African delegation to the Summer Davos will use the opportunity to network with government leaders, business representatives, and civil society to profile and position South Africa as a competitive, developed economy that offers investors good returns on investment and other benefits.The New Champions meeting follows the World Economic Forum’s announcement of its 2013 Global Competitive Index which revealed that South Africa has improved on four of the 12 pillars of competitiveness, namely: Institutions, Goods & market efficiency, Business Sophistication and Innovation.South Africa has also made steady progress on the Innovation pillar, improving by three positions to 39 this year.  This must be harnessed to drive the National Development Plan as South Africa’s blueprint for economic and social development by 2030.Brand South Africa CEO Miller Matola commented on this saying, “Economists recognise that innovation is a product of entrepreneurial activity and injects dynamism into an economy.  This reflects very positively on the South African economy and opportunities for growth.  It is also the factor that has been shown to drive social and economic development in other developing countries.  South Africa open for business and we invite investors to look at what we have to offer.”Meanwhile, South Africa retained its position on three pillars: financial market development, technological readiness and market size.South Africa will be represented at the Summer Davos by:NameDesignationOrganisationMiller MatolaChief Executive OfficerBrand South AfricaPaul Scott MatthewDirectorAfrica North Star AllianceImrhan ParukExecutive, Corporate DevelopmentAfrican Rainbow Minerals Ltd (ARM)Patrice T. MotsepeFounder and Executive ChairmanAfrican Rainbow Minerals Ltd (ARM)Anne Githuku-ShongweFounder and Chief Executive OfficerAfroes Transformational GamesBronwyn NielsenSenior Anchor and Executive DirectorCNBC AfricaTsholofelo B.L. MolefeGroup Executive, Group Customer ServiceEskom Holdings SOC LimitedSteve J. LennonGroup Executive, SustainabilityEskom Holdings SOC LimitedZola TsotsiChairmanEskom Holdings SOC LimitedMartyn DaviesChief Executive OfficerFrontier Advisory Pty LtdMonhla Wilma HlahlaChairman of the BoardIndustrial Development Corporation of South Africa Ltd (IDC)Lynette NtuliFounder and Chief Executive (Pty) LtdInnate Investment SolutionsJayendra Naidoo (Jay)Executive ChairmanJ&J GroupAvril HalsteadChief Director, Sectoral OversightNational treasury of South AfricaEllis MnyanduEditor: Business ReportSekunjalo Independent MediaIqbal SurvéExecutive ChairmanSekunjalo Investments Ltd South AfricaPatrick SchofieldFounderThe Indalo ProjectBruce HartHead, China Africa Business DevelopmentThe Standard Bank Group LimitedKuseni DlaminiChairmanTimes Media Group LimitedLungisa MatshobaFounding Chief Technology OfficerYOCOAbout Brand South AfricaBrand South Africa is the official marketing agency of South Africa, with a mandate to build the country’s brand reputation, in order to improve its global competitiveness abroad. Its aim is also to build pride and patriotism among South Africans, in order to contribute to social cohesion and nation brand ambassadorship.Further resources from Brand South AfricaMedia are invited to visit for further resources which can be reproduced without any copyright infringement.  Kindly attribute to Brand South Africa.For more information or to set up interviews, please contact:Nadia Samie-JacobsPublic Relations DomesticTel: +27 11 712 5007 Mobile: +27 (0)72 777 9399Email: [email protected] www.brandsouthafrica.comEndslast_img read more

Financial Coaching – A Step by Step Guide

first_imgBy Molly C. HerndonJerry Buchko will present the final webinar in the 3-day Virtual Learning Event tomorrow at 11 a.m. ET. This 90-minute webinar will focus on the tools and approaches used in financial coaching.By Mr. NixterThis webinar will look at the historical emergence of coaching and consider the place that financial coaching has in the emerging contemporary framework for understanding financial well-being and the development of financial capacity. The distinctions between financial coaching, counseling, and education will be explored. We will then examine the primary role and tasks of the coach and explore the common core elements that underlie various coaching approaches. Finally, we will examine common core coaching techniques, as well as explore how some of these can be usefully incorporated into financial counseling and financial education efforts.The webinar will be followed by an hour-long Twitter chat. Join us as we discuss the questions outlined here on Twitter at 1 p.m. ET using #MFLNchat. Mr. Buchko will join the chat to address participant’s questions and to delve deeper in to the topic of financial coaching.Jerry Buchko,  MA, AFC®, is a Counselor, Coach, & Tutor of Personal Finance who is pursuing a private practice serving clients using video conferencing and other online collaboration spaces. Prior to entering private practice, he worked for almost 14 years in the employee assistance field, providing financial counseling to clients from a diverse range of life circumstances and experiences, including military Service Members and their families. Jerry has a B.A. in psychology, an M.A. in counseling psychology, and is an Accredited Financial Counselor (AFC®). He is an active member within the eXtension Military Families Learning Network (MFLN) and Network Literacy Community of Practice. Jerry currently serves as a member of the Board of Directors for the Association for Financial Counseling and Planning Education (AFCPE), and also currently serves as a Practitioner Consultant with the MFLN Personal Finance team.View the slides and associated resources, as well as connect to the webinar on the event page. Thursday, June 4 at 11 a.m. ET. We look forward to seeing you online!last_img read more

HC asks BMC to grant permission to Mumbai Marathon with rider

first_imgMumbai, Jan 12 (PTI) The Bombay High Court, in an interim order, today directed the Brihanmumbai Municipal Corporation (BMC) to grant permission for the Mumbai Marathon, if the organisers paid a portion of the fees demanded by the civic body by Monday.The event is scheduled to be held on January 21.A bench led by Justice AS Oka also directed the BMC to consider the request of the organiser, Procam International, that it be allowed to put up stalls to serve water, energy drinks etc. to the participants.Procam had approached the high court in September last year, alleging that the BMC was demanding an exorbitant fee for the marathon.As an interim relief, it had sought that the court direct the BMC not to withhold any permission and to grant the approval for the event, citing the pending dues, until the conclusion of the plea.The petitioners have sought permission from the BMC to hold the day-long event and put up advertisements and hoardings across the city from January 15-21.Procam claimed that while last year, it had paid about Rs 26 lakh to the BMC for a similar event, this year, the civic body asked it to pay Rs 3.66 crore towards the “land fees, displaying advertisements and hoardings, and security deposit”.”While we want the permission for just seven days, the BMC is charging us for the entire month. We are merely trying to organise sports events for the public but the BMC is saying that it has a share in our revenues,” the petitioner argued.advertisementBMC counsel Ram Apte contended that it was a routine practice for the civic body to charge for the entire month, irrespective of the duration of such events.”We have agreed to grant them permission for the event and advertisements and hoardings, subject to the condition that they pay us all the fees. The fee amount has been decided upon as per our valid rules and proper resolutions have been passed by the civic body for the same,” he told the court.”It is like the railway pass issued to the commuters of the suburban rail network in the city. Even if one travels for just 10 days a month, the pass charges one for a minimum duration of an entire month.”This is not a mere sports event, it has become a full fledged commercial activity. The organisers do not want any transparency,” Apte claimed.The bench however, directed that as an interim measure, the BMC must grant permission for the event if Procam paid Rs 1.05 crore — Rs 79 lakh towards the rent of the land and Rs 26 lakh as security deposit — by Monday (January 15).The court also directed the BMC to submit the copies of resolutions it had passed for granting permission, charging fees etc. for the event. PTI AYA NRB RClast_img read more

Benji heads to Rockhamption

first_imgFOR all the touch footy fanatics out there, brace yourselves.NRL star Benji Marshall will be crashing the grounds of the Cyril Connell Fields this weekend to play his first love in sport, touch football.The Tigers halfback will join the open Australian Men’s and Women’s touch football teams for a two-day event that will see a junior coaching clinic and a few games with Rockhampton’s best players.From 2.30pm on Saturday Benji Marshal will join forces with the Rockhampton Men’s Invitational side when they play against the fury of the Australian men’s side.“Benji originally played touch and it was his first sport, he still plays it at high levels and loves it,” organiser Gavin Shuker said.But Marshall isn’t the only player who will get the locals pumped.Rockhampton’s Daniel Withers, who also plays for the Australia Men’s team, will be caught in the middle of the battle when he plays games for both his hometown team, Rockhampton, and the Australian side.“It is going to be different (playing against Rockhampton) as a lot of the players are my good mates,” Withers said.But the Australian Men’s team will also have a strong force to reckon with when they face CQ Indigenous All Stars Touch Team.“The indigenous side has a lot of skill and a lot of speed. They definitely will be playing with an attack and flamboyant style,” Withers said.“They will chuck the ball around and are not scared to have a crack, which should make it a good game when they roll in.”The Rockhampton Women’s Invitational team also will step up and give the Australian Women’s side a good run after the Australian teams have their training camp tomorrow.Rockhampton Touch Football administrator Denise Edwards said local touch football youngsters were also able to get among the action with the junior coaching clinic on Saturday morning.All Australian representitives and Benji Marshall will be at the coaching clinic to teach the young players the tricks of the trade.“In the junior clinic we will teach them skills and coach them, they are the future of the sport,” Withers said.For more information on the coaching clinic call Denise Edwards on 0409631633.Thankyou to The Morning Bulletin (Rockhampton) for the story.last_img read more