Air Canada wins the Best Airline North America at the 2010 Skytrax

first_imgAir Canada has been ranked ‘Best Airline North America’ in a worldwide survey of more than 17 million air travelers at the Skytrax World Airline Awards. The survey was conducted by independent research firm Skytrax between July 2009 and April 2010 using over 38 different aspects of passenger satisfaction to rank airlines’ product and service standards. This annual survey is regarded in the air transportation industry as a primary benchmarking tool for passenger satisfaction levels of airlines throughout the world.”It is an honour to once again be acknowledged by air travelers around the world as the best airline in North America,” said Calin Rovinescu, President and CEO of Air Canada. “This most recent poll of 17 million airline passengers underscores our progress in providing our customers with a world class travel experience and an industry leading product. I am incredibly proud of our employees whose dedication and professionalism are recognized by this prestigious award. In effect passengers are recognizing the culture change underway at Air Canada and the excellent employee brand that has developed.” Air Canada has renewed its international and North American fleets with new Boeing 777 and Embraer aircraft.  Air Canada has completed a major refurbishment program of its existing fleets to offer all customers brand new seats and personal entertainment systems at each seat, fleet wide on North American and international routes.  New fleet-wide amenities include digital quality in-seat monitors with touch-screen controls offering a wide selection of audio and video on demand programming, standard in-seat power within reach of every customer and industry leading lie-flat beds in Executive First suites, Air Canada’s international business class service.  Montréal-based Air Canada provides scheduled and charter air transportation for passengers and cargo to more than 170 destinations on five continents. Air Canada is a founding member of Star Alliance, providing the world’s most comprehensive air transportation network for Canadian domestic, transborder and international travel. Source = Air Canadalast_img read more