12SHARESShareShareSharePrintMailGooglePinterestDiggRedditStumbleuponDeliciousBufferTumblr,John San Filippo John is the co-founder of OmniChannel Communications, Inc., a company that specializes in B2B marketing to community financial institutions. He started out in the savings and loan industry, but wisely … Web: www.omnichannelcommunications.com Details (For all you youngsters, that’s the opening narration to The Six Million Dollar Man.)As I write this, I’m one day away from the total replacement of my left knee. It blew the first time during Hell Week of my senior year in high school in 1979, and has been scope-cleaned a couple of times since. And while my new knee probably won’t enable me to jump over buildings, I doubt it will cost anyone $6 million either. I know I don’t have a co-pay.Pondering my own date with the orthopedic surgeon, I got to wondering about what things credit unions still do that make about as much sense as holding onto my 55-year-old arthritic knee. Here are my top three. Buying Computer HardwareWould you buy and maintain your own car if it were cheaper and safer to have Jimmie Johnson drive you everywhere in the #48 car? I know I wouldn’t.It’s the same with computer hardware. Buying it is expensive. Updating it is expensive. Maintaining it is a hassle. Securing it is an increasingly complex specialty. The list of reasons to not be in the hardware business is extensive.When you move everything to the cloud, that entire list vanishes. Back in a previous life, I championed the idea of a paperless credit union. Today I’m telling you that every credit union should be a serverless credit union. It just doesn’t make sense any other way. Developing Software InternallyA few years ago, it was en vogue for the more technologically sophisticated credit unions to develop their own applications. I’m talking about things like online and mobile banking. I didn’t think it was a great idea then, and I’m not afraid to call it what it is now: dumb.To be clear, I’m not talking about CUSOs, i.e., separate entities that have the time and resources to stay focused on such things and develop them for the betterment of multiple credit unions. I’m talking about that lone wolf credit union that thinks it’s so special, no mere software company could ever give it what it needs.These credit unions are falling hopelessly behind. If I’m describing your credit union, please, for the sake of your members, as well as the sake of your own sanity, stop this madness today. Not Hiring Technology ConsultantsMany years ago, I read a book co-authored by Donald Trump in which he said, if you need to hire a consultant, it means you don’t understand your own business. I believed this for many years, thinking credit unions that used consultants were getting duped.Maybe that was never true, but I’m certain it’s not true today. For the same reasons you need to jettison all your computer hardware, and the same reasons you’re dumb to develop your own software, you need to consider a consultant for all your major technology projects. You’re not in the technology business, and you shouldn’t be in the technology business. Getting it right the first time is so, so critical today, why wouldn’t you want a team of skilled professionals on your side?It all comes down to a saying (one of many sayings, actually) that I try to live by: Pay the experts to do what they’re trained to do, and don’t be cheap about it.
He said the passengers proceeded to the check-in counters even though they were informed via text message about the cancellation in advance. The Saudi Embassy in Jakarta had announced that the Saudi government suspended international flights.A video showing Saudi Ambassador to Indonesia Esam Abid Althagafi calming the stranded passengers circulated on Twitter on Sunday as the mission in Jakarta was trying to find a solution. السعودية عظيمة ووفيّة حتى في أقصى بقاع الأرض، خيرها على أبناءها لا ينقطع وفي أصعب الظروف، سفير #السعودية في إندونيسيا عصام الثقفي، يخدم أبناء بلده بتوجيهات قادته والرضى يحيط بهم رغم ظروف #كورونا، الله يرجعكم سالمين 🇸🇦 pic.twitter.com/vxldL7qLSw— لبيب Labeeb (@LabeebHub) March 15, 2020Saudi’s state news agency, the Saudi Press Agency (SPA), reported on Sunday that the Saudi Embassy in Jakarta said it had cooperated with the airlines to find a speedy solution to the canceled flights with the ultimate goal to contain the situation and stand by its citizens until they return to their homeland.It pointed out that transportation was secured for all citizens stranded at Soekarno-Hatta airport to hotels intended for their residence and that they would be provided all facilities until their return.The SPA reported Saturday on the Saudi government’s decision to suspend all international flights for two weeks starting Sunday to prevent the spread of the coronavirus, citing an official source at the country’s interior ministry.The period will be considered an exceptional official holiday for citizens and residents who are unable to return due to the suspension of flights or if they face quarantine after their return to the kingdom, SPA cited the official as saying.Saudi Arabia has reported 86 confirmed cases of COVID-19, while Indonesia has reported 134 cases. (asp) Topics : At least 826 passengers of Saudia Airlines packed Soekarno-Hatta International Airport’s Terminal 3 on Sunday after Saudi Arabia suspended all flights into the country due to the COVID-19 pandemic.The passengers intended to board two Saudia Airlines flights – flights SV825 and SV819 – to return to the kingdom and had waited in the terminal since noon.“We secured Terminal 3’s check-in counters for Saudia Airlines passengers boarding through Gate 2,” Soekarno-Hatta aviation security head Alexander Yurikho said as quoted by tempo.co on Sunday.
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Share Facebook Twitter Google + LinkedIn Pinterest Franklin had a far off look in his eyes as he sat there amid the wrapping paper piles from his Christmas morning present opening frenzy. While he had certainly gotten a good haul, the big present — the pinnacle of his Christmas gift hopes for the whole year — was not what he’d been wanting.At the top of his wish list had been the newest video game system. He already had one, but it was for kid games and in Franklin’s estimation he was beyond ready to move to the next level of video games. After all, he was 10 now, not just a kid. He’d been less-than-subtle with the hints dropped to his parents.When he’d scanned the offerings under the tree he spotted what he thought was a box just the right size for the video game. He wasn’t allowed to open that one until last.Finally after opening packages of socks, underwear, some books, new pants, and a video game for his old game system, and watching his younger brother and sister open all of their presents, Franklin’s dad (with an excited gleam in his eye) pointed to that last package. With unbridled fervor, Franklin tore into the package. He could almost feel that new game controller in his hand.But, with the wrapping paper of that package finally strewn around him, he realized that he was not getting the top item on his list for Christmas that year. Instead of the new video game system, he held in his hands a box containing binoculars —not really what he wanted, and certainly not what he expected.As he sat there he recalled how he had asked about getting some binoculars numerous times, but not for his biggest Christmas present. He loved going outdoors, especially with his grandpa, and looking for signs of wildlife in the fields, creeks and woods around their home. He already knew his songbirds fairly well and he could ID an Eastern bluebird in the pasture back when he was seven. So it is not that he didn’t really want the binoculars, it was just that he had been expecting something very different. So there Franklin sat, not exactly upset, but not really too excited either.His father chimed in: “I know you’ve been wanting these. They are really nice. They will last your whole life if you take care of them. Just think of all the things you’ll see!”Both Franklin and his father were disappointed when the 10-year-old pushed the box containing the binoculars behind the Christmas tree and went to get some breakfast.A couple days later, Franklin went over to visit a friend who had gotten that new video game system. Wow! It was fun. The graphics were better than he’d envisioned and the new controllers were nothing short of amazing. Mid-afternoon, Franklin heard the diesel rumble of his grandpa’s truck outside. He reluctantly put down the controller and thanked his friend. He knew not to keep grandpa waiting.When Franklin climbed into the truck he saw his grandpa had brought his new Christmas waterproof work boots, a pair or warm gloves and a stocking cap. In the cup holder was a mug of steaming hot cocoa. His grandpa’s weathered hand left the steering wheel and patted the pair of new binoculars on the seat.“You’re probably going to want these,” he said with a smile.The first really good snow had fallen the previous day and the temperatures were in the mid-20s with a clear, sunny sky overhead. The first stop was the eagle’s nest on the farm. Franklin had seen it (and the bald eagles) many times, but he really enjoyed seeing the nest in a new way for the first time. He even got an up close look as the majestic male returned to the nest. From there Franklin and his grandpa hiked around the woods and the shrubby fringes of the farm, studying the squawking blue jays and stately cardinals on the way. Their feet crunched in the snow and icicles dripped from tree branches. Otherwise, the only sounds were from the wild Ohio around them. It was nothing short of Christmas magic. Franklin had forgotten how much he loved to do this with his grandpa.Franklin was starting to get tired, cold and hungry as dusk began to settle in. They were crouched down peering into what looked to be a giant groundhog hole at the edge of the woods way back behind the barn.“Probably time to head back,” his grandpa croaked.At the sound of his words, there was a scramble in the woods right beside them and a stunning red fox scurried to the wooded fringe. It was by far the closest Franklin had ever been to a fox. Franklin raised the binoculars to his eyes and found the eyes of the fox staring right into his own — haunting, amber, wild eyes.The eagle had been amazing, the cardinals had been beautiful, but those eyes through the new perspective of the powerful lenses stirred something in Franklin’s soul that he’d never known before. It changed him. Through his unexpected Christmas gift, Franklin saw the animal’s vertical pupils widen just a bit in the growing darkness before the fox broke their connection and walked, unconcerned, into the shadows of the woods. Isaiah 53: 2-6He grew up before him like a tender shoot, and like a root out of dry ground.He had no beauty or majesty to attract us to him, nothing in his appearance that we should desire him.He was despised and rejected by mankind, a man of suffering, and familiar with pain.Like one from whom people hide their faces he was despised, and we held him in low esteem. Surely he took up our pain and bore our suffering, yet we considered him punished by God, stricken by him, and afflicted.But he was pierced for our transgressions, he was crushed for our iniquities; the punishment that brought us peace was on him, and by his wounds we are healed. We all, like sheep, have gone astray, each of us has turned to our own way; and the Lord has laid on him the iniquity of us all.
Cleveland Cavaliers’ Larry Nance Jr. dunks the ball against the Detroit Pistons in the first half of an NBA basketball game, Monday, March 5, 2018, in Cleveland. (AP Photo/Tony Dejak)CLEVELAND — As Larry Nance Sr. waited in the hallway following the best game of his son’s career, the former All-Star was approached by a young Cavaliers fan.“I’m not Larry Nance Sr.,” he said, reaching down to shake hands with the youngster. “I’m Larry Nance Jr.’s father.”ADVERTISEMENT Brace for potentially devastating typhoon approaching PH – NDRRMC With Cleveland missing three big men — All-Star Kevin Love, Tristan Thompson and Jeff Green — because of injuries, the Cavs needed someone to step up and Nance came through. Wearing the same No. 22 his father had retired by Cleveland, the 25-year-old Nance had the best game of his young career.“It just kind of felt easy,” Nance said. “The guys were giving me all the opportunity in the world to make my shots, and I just happened to be making them.”It was only one game, but Cleveland’s latest look was encouraging. The Cavs have been in a funk lately as they try to integrate four new players, but they got a win before embarking on a two-week, six-game trip.Cavs coach Tyronn Lue will stick with Nance as a starter while Thompson recovers from a sprained right ankle that will keep him out at least two weeks. And beyond that, it’s possible Lue could keep Nance in his first five.Since joining Cleveland in a trade last month, Nance has shown he can consistently make a mid-range jumper that he rarely tried with the Lakers.ADVERTISEMENT Families in US enclave in north Mexico hold sad Thanksgiving Read Next Typhoon ‘Tisoy’ threatens Games “It was a heck of a pass,” Nance said. “It was right on the money.”PITIFUL PISTONSDetroit fell to 2-9 since Feb. 9 and is 6-9 since Griffin arrived in a blockbuster trade. Drummond and Griffin were both assessed technicals against the Cavs.“We aren’t giving ourselves much of a chance to win because we’re playing so frustrated right now — frustrated with the referees, frustrated even more by the ball not going in the basket,” coach Stan Van Gundey said. “It’s very hard to play like that.”TIP-INSPistons: Van Gundy doesn’t have a timetable for G Reggie Jackson’s return. He’s been out since Dec. 26 with a sprained right ankle. The Pistons are 10-21 since his injury. “There’s nothing imminent with him,” Van Gundy said. “He did a little bit of one-on-one against one of the video guys today, but that’s as far along as he is.”Cavaliers: J.R. Smith had another head-scratching game, failing to score in 22 minutes. He scored 19 in the second half Saturday after not attempting a shot in the first half. … Green (sore lower back) moved with ease while doing drills following the morning shootaround. He felt good enough Sunday to go roller skating along with Smith and James, who posted video of the outing on Instagram.UP NEXTPistons: Host Toronto on Wednesday.Cavaliers: Begin a six-game road trip in Denver on Wednesday. Police teams find crossbows, bows in HK university PLAY LIST 01:29Police teams find crossbows, bows in HK university01:35Panelo suggests discounted SEA Games tickets for students02:49Robredo: True leaders perform well despite having ‘uninspiring’ boss02:42PH underwater hockey team aims to make waves in SEA Games01:44Philippines marks anniversary of massacre with calls for justice01:19Fire erupts in Barangay Tatalon in Quezon City Google honors food scientist, banana ketchup inventor and war hero Maria Orosa Pussycat Dolls set for reunion tour after 10-year hiatus Don’t miss out on the latest news and information. Marinerong Pilipino charges late, downs Go for Gold for 4th straight win Typhoon Kammuri accelerates, gains strength en route to PH MOST READ LATEST STORIES And a proud papa. His kid put on quite a show.Nance posted career highs with 22 points and 15 rebounds in his first start for Cleveland, and the Cavaliers closed a disappointing five-game homestand on a positive note with a 112-90 win Monday night over the Detroit Pistons, who haven’t won on the road in nearly two months.FEATURED STORIESSPORTSWATCH: Drones light up sky in final leg of SEA Games torch runSPORTSLillard, Anthony lead Blazers over ThunderSPORTSMalditas save PH from shutoutLeBron James scored 31 points before taking a seat on the bench after the Cavs outscored the Pistons 36-21 in the third quarter to blow it open.Nance, though, was the story. View comments John Lloyd Cruz a dashing guest at Vhong Navarro’s wedding “I didn’t know he could shoot it,” Lue said. “He never shot it in L.A. But coming here, just watching him shoot, he has 3-point range also, which I didn’t know. If he can continue to make that shot, it helps our offense out tremendously.”Nance said the new surroundings have freed him up to show more of his game.“Whatever it was, I just wasn’t that comfortable shooting them in L.A.,” he said. “But whether it’s the coaching staff or the guys, they have the utmost confidence in me shooting that shot and I feel great shooting it, too.”James was his usual brilliant self, making 5 of 7 3-pointers and adding seven rebounds and seven assists. With the Cavs comfortably ahead, James sat the entire fourth quarter, a rarity in this odd season.Blake Griffin scored 25 to lead Detroit, which has lost nine straight away from home. The Pistons haven’t won on the road since Jan. 10. Andre Drummond scored 15 but didn’t reach double-digit rebounds for the first time in 19 games.James led the way, but it was Nance who helped negate Drummond and Detroit’s size advantage with several big plays. By halftime, Nance had matched his career best with 18 points.Griffin credited Nance with fueling the Cavs.“Just his energy alone, forget the points, his second-chance rebounds, his hustle plays were a difference maker,” Griffin said. “He plays very, very hard. He’s talented. He’s got a high ceiling.”SUPER SLAMFor the second straight game, Nance upstaged James with a sensational dunk.J.R. Smith scooped a pass toward the rim that Nance grabbed with one hand and slammed home, triggering another eruption from the crowd and his teammates on the bench. LOOK: Iya Villania meets ‘Jumanji: The Next Level’ cast in Mexico
A growing number of people are giving even bigger bucks online. A new study, “The Wired Wealthy” by Convio, Sea Change Strategies and Edge Research, looks at these major online donors in depth. Read the full study below, or just check out these key points from the study:Major and moderate donors are generous and onlineThe e-mail files surveyed represent one percent of the membership but 32 percent of the revenue for this sector80 percent of the wired wealthy made donations both online and offline72 percent say donating online is more efficient and helps charities reduce administrative costs51 percent said they prefer giving online and 46 percent said that five years from now they will be making a greater portion of their charitable gifts onlineMost charity Web sites are missing opportunities to fully engage wealthy wired with their organizationOnly 40 percent said that most charity Web sites made them feel personally connected to their cause or missionOnly 40 percent said that most charity Web sites are inspiring48 percent felt most charity Web sites are well-designedEmail shows signs of lost opportunities to connect with various donors74 percent said it was appropriate for the charity to send an email reminding them to renew an annual gift74 percent said that an email from the charity about how their donation was spent, and what happened as a result would make them more likely to give again65 percent said they always open and glance at emails from causes they supportThree distinct groups of donors emerged based on the extent to which the donor sees the Internet as a source of connection between themselves and the causesRelationship seekers (29%) – the group most likely to connect emotionally with organizations onlineAll business (30%) – not looking for a relationship or emotional connection, but a smooth and simple donation processCasual connectors (41%) occupy the middle ground, showing some interest in sustaining an online relationship, but also wanting a smooth and simple processNonprofits should create and provide options that let the wired wealthy customize their online experience with the cause, says the study.
Draw a map. Create a flowchart. Put together some document with all of your database fields and the naming conventions for those fields. Clean up duplicate records often. If you have the time to do this regularly, it can save you time in the future.Essentially the most important ingredient to keeping your housefile (list) clean is to dust it regularly. Empower your organization by coming up with a clear and outlined process of how you collect and store your data. Doing so will allow you keep a tidy housefile that is easy to report on and analyze. Make sure all individuals in your organization have that document. This will ensure that everyone in your organization will use the same naming conventions and mapping process when creating the online forms you use to collect constituents’ information. Source: Connection Cafe If you have uniform response options you want to have listed on multiple choice questions (that are going to be used on many of your online forms), decide upon the answer options and make sure everyone in your organization has a document outlining those response options. Building your housefile (list) is one of the key ingredients in developing a strong online presence. It is important to welcome a constant flow of constituents into your online home. But, what are the next steps in maintaining that list? Once you have a good list going, it is vital to keep that list clean, dust and clutter-free. Mom always told you to keep your room clean. Why should your constituent list be any different?Here are some tips to keeping a clean list:Decide on what data you want to collect and how you want it to be organized in your database. For example, if you want to have a field in your database to store information on constituents’ pets’ names, decide where you want that information to live in the database and how you want to get it there.
Here is my Fundraising Success column for June, featuring my alter ego, the maven.Dear Marketing Maven,My donations are down, my heart is heavy, and my job is on the line. Worse, I think I’m coming down with something. Paging Dr. Dollars!-Sick in SyracuseDear Sick,I don’t need a stethoscope to diagnose these ailments. You’re suffering from one or all of the three most common diseases in the nonprofit world. Sadly, they are at epidemic proportions. We’ve got to stop their spread!#1: “Field of Dreams” syndrome. Those who have this disease believe that, “If you build it, they will come.” By “they,” I mean a big team of generous donors. For example, if you have FODS, you think that if you build a website and stick a DonateNow button on it, donors will arrive and click. This disease also manifests itself as an assumption that uttering your mission statement will inspire people to give. If you find yourself saying, “If people only knew, they would” then you have FODS. Declaring your existence is not a fundraising campaign. It is a symptom of FODS.The cure? You need to reach out to people and build relationships with them. Then maybe they’ll want to support you.#2: “It’s all about us” disease. Nonprofits suffering from this disease are easy to spot — their home pages, emails and all of their correspondence reads like an “About Us” page. Sometimes, this ailment is called “Nonprofit Narcissism.” Mission statements, the history of your organization and other related details should not be found everywhere and do not constitute a strong message.The cure? Make it about your donor, not you. Why should they care? What can they accomplish? How have they changed the world with their support? #3: “Call to inaction” problem. In order to generate donations and increase your donor base, you need to have a clear call to action. It’s not enough to state who you are, what you do and what’s new. You need to clearly state what you are asking and appeal to prospective donors to take that action. “Save the earth” is not a call to action. Nor is “support us.”The cure? Be specific. As in, “Click this button and give us $10 for a bed net so a child will be saved from malaria.”Be well,MavenDear Marketing Maven,Our image is not what I want, so I’m thinking of rebranding with a new logo. Thoughts?-Making Over in HanoverDear Makeover,Bad idea. Branding is not about logos, it’s about how people perceive you. That’s got a lot more to do with how you treat them, how you conduct your programs, and how you communicate your achievements than it has to do with your logo. Don’t spend a cent on a new logo until you dig deeper into these aspects of your brand. Without that level of makeover, a new logo or color palette is about as effective as slapping lipstick on a pig. I don’t think it’s worth spending money on a logo change unless you conclude after fixing everything else that your logo is in direct violation of the brand you’ve built. Happy makeover,MavenDear Marketing Maven,Why did you not open my last eNewsletter?–Hurt in HalifaxDear Hurt,I get about 20 email newsletters a week. I read about two. I must have somehow overlooked yours – I’m sure it was worth a read, unlike the other 18. For what it’s worth, here are some thoughts on newsletters:1. Maybe you don’t need one.People are inundated with newsletters. I’m not the exception – we all get too many. Yawn. Why not put your time and energy into something truly exceptional? Like the packet a friend just got from DonorsChoose to thank him for buying a carpet for a classroom. He got a picture of the kids on the carpet – along with the students’ little handwritten notes and pictures. Wow. Not feasible, you say? How about simply sending out something useful to your audience? At Network for Good, we send out weekly free fundraising tips rather than a newsletter about us. Our nonprofits love it! If you’re an organization focused on diabetes, how about weekly tips for managing diabetes? 2. If you do an enewsletter, don’t forget the “e.”You can’t just slap your print newsletter into a PDF, email it, and consider yourself the editor of an “enewsletter.” Write to the medium. Online communications need to be shorter and formatted for the web. People skim online. They don’t read. Don’t make them download a PDF and turn pages on your computer. Grab attention with photos, short text and good stories. 3. Make it about the donors and not you.Don’t manifest “All about us” disease in your newsletter. Your newsletter should not be about how great you are. It should be about how great your donor is! Make your donor feel like the center of attention. No one can resist reading about themselves – or about what they accomplished.Write on,MavenStay tuned… more on email newsletters in next month’s column!